Question 1

How to Book an Appointment?

Accepted Answer

Step 1: Enter your suburb or postcode and click 'Search'.

Step 2: A list of available instructors in your selected suburb will appear. Choose your preferred instructor.

Step 3: Choose the lesson location—either at the instructor's location or opt for the instructor to pick you up.

Step 4: Select the type of service you require, such as a 60-minute driving lesson, a 90-minute driving lesson, or a package deal for 5 or 10 hours.

Step 5: Pick your preferred date and time for the appointment.

Step 6: Enter your details, including your name, contact information, licence expiry date, and any specific notes you want the instructor to know.

Step 7: Click 'Request Booking'. Please note, this is a request, and the instructor will need to review and approve the proposed date and time.

Step 8: Once approved, you will receive an email confirmation.

Step 9:  An invoice will be issued following confirmation via email. Please complete payment within an hour using the link provided in the invoice to secure your booking. Failure to make payment will result in the cancellation of your booking.

Step 10: You will receive an email and SMS reminder 24 hours before your session as a courtesy.

Question 2

What is the difference between 60-minute and 90-minute driving sessions?

Accepted Answer

60-Minute Session:
Our 60-minute driving lesson is a focused session designed to enhance your driving skills efficiently. It’s perfect for learners who want a quick refresher or to practice specific driving skills. During this hour, our professional instructors will provide personalized coaching tailored to your immediate needs, helping you become a more confident and capable driver.

90-Minute Session:
The 90-minute driving lesson offers a more extensive experience, allowing for deeper instruction and the opportunity to cover more ground. This session is ideal for drivers looking to practice on a broader range of roads or those who prefer a more thorough approach. It’s especially beneficial for new drivers, providing ample time to develop a strong foundation in safe driving practices under the guidance of our expert instructors.

Question 3

What is the difference between 60/90-minute sessions and 5/10-hour packages?

Accepted Answer

60/90-Minute Sessions:
These are single driving lessons where you can choose either a 60-minute or a 90-minute session. The 60-minute session is great for quick refreshers or focusing on specific skills, while the 90-minute session provides more extensive time on the road, allowing for comprehensive training and practice across different driving conditions.

5/10-Hour Packages:
Our packages offer a series of lessons at a discounted rate:
5-Hour Package: Purchase a bundle of five 1-hour sessions and receive a 5% discount on the total price. This package allows for flexibility in scheduling and is ideal for consistent practice over time.
10-Hour Package: Opt for ten 1-hour sessions with a 10% discount. This option is best for extensive learning and ensures thorough preparation for driving tests or long-term improvement.

Question 4

How to Pay Your Invoice After Booking Confirmation

Accepted Answer

Once your booking is confirmed, paying your invoice is straightforward:

1. Invoice Receipt: After your booking is confirmed, you will receive an email containing your invoice.

https://static.wixstatic.com/media/10f72b_bb863d5a78bb4bf29ff425fac7be5fc4~mv2.png

2. View Your Invoice: Click the "View Invoice" button within the email to access your invoice details.

https://static.wixstatic.com/media/10f72b_610843020395413b80767328a6eb2ff7~mv2.jpg

3. Make a Payment: Select the "Pay Invoice" button on the invoice page. 
You'll be prompted to enter your credit card details to complete the payment securely.

https://static.wixstatic.com/media/10f72b_e8dcd7470ffc43749a7212798341cb3a~mv2.png

Please ensure your payment is made in an hour promptly to secure your booking.

Frequently Asked Questions